Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading retail customer experiences and thereby maximising customer satisfaction.
We are currently seeking a high caliber professional to join our team as Associate, Collections and Recovery.
This role involves recoveries of outstanding amount from delinquent credit cards and unsecured retail products.
Responsible for dunning and monitoring of revoked accounts to minimise delinquent accounts flowing through to the next cycle and effectively minimising write off.
Manage customer expectations and complex situations when necessary with minimal supervision.
Adopt negotiations skills to work out viable solutions with cost effective measure to achieve recovery.
Work with lawyers closely and adopt best legal actions with maximum recoveries at minimal costs.
Work with Credit Counselling Singapore and adopt best repayment plan for customers.
Recommending enhancements including system enhancements to improve current work flow or processes or minimise manual input to increase operationally efficiency.
At least a Diploma holder with relevant working experience.
Strong negotiation and decision making skills.
Enthusiastic and effective communicator.
Well organized, attentive to detail and accurate.
Establish a persistence mindset.
You'll achieve more when you join HSBC.
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